FAQs: Student Support

De La Salle University
2 min readMay 16, 2020

DLSU answers frequently asked questions on freshman orientation and student life.

Student Support FAQs in slide format

Freshman orientation and student life

1.1 Will there be an orientation for freshmen on Term 3, AY 2019–2020?
Yes, all freshmen for Term 3 will undergo the annual Lasallian Personal Effectiveness Program or LPEP Program that introduces students to university life at DLSU. Given our current situation, the LPEP this term will be delivered online.

1.2 Can freshman students join student organizations?
Yes, this will be part of the student life module that will be discussed during your LPEP.

1.3 Will student leadership programs be provided?
Yes, we will continue to provide for student development programs including leadership training for our students.

1.4 Will there be a block moderator?
In their first year, students are enrolled in a freshman block. This is basically your class section for the first three terms of your stay in the University.

LPEP facilitators and student ambassadors will be assigned to each block who will guide the students as they transition to University life. There will also be a mentoring network program particularly during this first year.

2. Psychological support

2.1 What guidance and counseling services will be available to students?
In order to address mental health concerns of students, faculty, and staff brought about by the pandemic, DLSU offers free counseling services from the Office of Counselling and Career Services. Lasallian counselors can help academic community members get through this difficult time by calling (0928) 454–6489 or (0905) 221–6924 from Mondays to Fridays, 8:00am-12:00nn and 1:00–5:00pm.

For their part, the Psychology Department’s Telepsychology for the Lasallian Community (TLC) provides support for those who are experiencing stress, anxiety, and other psychological issues during this time.

To schedule an online counseling appointment, click: http://bit.ly/dlsutlc. For urgent concerns, email: tlc.dlsu@delasalle.ph or call (0915) 200–1294 every Monday, Wednesday, and Friday or (0999) 202–4612 every Tuesday, Thursday, and Saturday.

As part of the Lasallian community, parents may also avail of these services.

3. AnimoSpace and IT-related concerns

3.1 How will I attend my online classes?
All students of the University are assigned their own DLSU Google account. The username and initial password will be provided to the students upon completion of enrollment. Once activated, you will use this to access your AnimoSpace account.

To learn more about your My.LaSalle account, you can visit this link:
https://my.dlsu.edu.ph/faq/#mls_account

3.2 What is AnimoSpace?
AnimoSpace is the Lasallian Learning Management System. The cross-platform learning space utilizes the best features of Canvas, used by more than 3,000 universities and educational institutions around the world.

The adaptive and intuitive nature of AnimoSpace facilitates seamless integration of traditional and virtual learning through enhanced teacher-learner engagement and its various immersive and interactive components.

3.3 How do I access AnimoSpace?
A module on how to use the AnimoSpace will be part of your orientation.
For the meantime, answers to frequently asked questions on using the learning management system can be found here:
https://www.dlsu.edu.ph/offices/asist/faqs/#1558079139651-d4bcd189-d281

3.4 If I have other technical-related queries, who can I contact?
If you have further questions, please do not hesitate to contact the DLSU Help Desk at helpdesk@dlsu.edu.ph.

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De La Salle University

A leading institution of higher education in the Philippines